Shipping and Returns

SHIPPING POLICY

FREE SHIPPING WORLDWIDE  

Please note that international shipments may be subject to import taxes, duty fees, and custom fees once it reaches the port of its destination. These additional fees are the responsibility of the recipient. The taxes and duties will not be calculated in checkout.

Once an order ships and is in transit it is not possible to cancel the order.

 

RETURNS POLICY 

Returns are accepted within 31 days of purchase with the clothing tags intact and you will be refunded within 7 days via the same payment method used to make the purchase.

We would love to hear why our product(s) did not meet your expectations. You can email us at hello@onepuram.com or DM @onepuram and we will do our best to resolve any issues.

The shipping fee for return will be the customers responsibility unless you return from Singapore or Indonesia but please do get in touch so we can offer you the cheapest location to ship to depending on where you live.